FAQs

Welcome to Newfoundland.com! We're happy to have your interest in our products and services. Let's dive into some common questions you might have:

What is your return policy?
We do not offer returns or exchanges for items ordered, as all of our products are made to order and we don't keep extra inventory on hand. However, if you receive a faulty, damaged, or incorrect item, please contact us at buddy@newfoundland.com within 7 days of receiving the product, and we will work to find a satisfactory solution.

How long will it take for my order to arrive?
The shipping time will depend on your location and the shipping method. You will receive a confirmation email with tracking information once your order has been shipped.

Do you ship internationally?
No, we do not offer international shipping at this time. We plan to in the near future.

Can I track my order?
Yes, you will receive a confirmation email with tracking information once your order has been shipped.

Can I cancel or change my order?
If you need to cancel or change your order, please contact us as soon as possible at buddy@newfoundland.com. If your order has not yet been shipped, we may be able to make changes or cancel the order.

Do you offer discounts for large orders?
We do not currently offer discounts for large orders, but we may be able to work with you on a case-by-case basis. Please contact us at buddyt@newfoundland.com to discuss.

We hope this answers your questions, but if you have any more, please don't hesitate to reach out to us at buddy@newfoundland.com. Thank you for your interest in Newfoundland.com!

Buddy & the Newfoundland.com Team